We collect your personal
information because it helps us deliver a superior level of customer
service. It enables us to give you convenient access to our products and
services and focus on categories of greatest interest to you. In
addition, your personal information helps us keep you posted on the
latest product announcements, software updates, special offers, and
events that you might like to hear about.
What information we collect and
how we may use it
There are a number of situations
in which your personal information may help us give you
better products. For example:
We may ask for your personal information when you’re
discussing a service issue on the phone with an
associate, downloading a software update,
registering for a seminar, participating in an
online survey, registering your products, or
purchasing a product.
When you interact with Chat To Text, we may collect
personal information relevant to the situation, such
as your name, mailing address, phone number, email
address, and contact preferences; your credit card
information and information about the Chat To
Text services you use.
We also collect information for market research
purposes — such as your occupation and age — to gain
a better understanding of our customers and thus
provide more valuable service.
We collect information regarding customer activities
on our websites, ChatToText.com. This helps us to
determine how best to provide useful information to
customers and to understand which parts of our
websites, products, and Internet services are of
most interest to them.
We may use personal information to provide products
that you have requested as well as for auditing,
research, and analysis to improve Chat To Text’s
Who Has Access to It
Only people within Chat To Text who need to access your personal information can access it.
How We Share It
We do not sell or provide your personal information to any third parties.
We might share your personal information under the following circumstances:
We have your consent.
- We are required to share customer information by law, to protect the interests of the company or in the discharge of public duty.
- We need to share your personal information with a business partner in order to provide a service you have requested. Our business partner's use of your information is restricted to the delivery of the service you have requested.
How You Change or Remove It
You have access to your personal information that we retain. We try to keep your personal information accurate and up to date. If you'd like to change or remove your personal information, please
log into your account.
Changes to this Statement
We may amend this privacy and security statement from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement.
We use current security measures to safeguard your personal information.
- All the personal information you provide us is stored in a secure computing environment protected by secure firewalls to prevent
- We control access so that only people who need to access the information can. All staff of
Chat To Text are required to adhere to a security
- When you use secure areas of the site, we use Secure Sockets Layer (SSL) protocol with 128-bit encryption. This means that all the
information sent between your computer and our secure computer environment is encrypted or scrambled so that no one can read it in
transit. You can read it and we can read it-no one else. There are two cues to show you that you are using a secure area. First, the Web
site address (or URL) appears as https:// (instead of just http://)-the "s" is for "secure." Second, a lock or key indicator appears in the status
bar of your Web browser.
- Secure areas of the site have a time-out feature. If you leave your secure session inactive for some time, it times-out to prevent
We do accept credit card payments for registrations. If someone uses your credit card to make an unauthorized purchase, check with the
institution that issued your card to find out what the exact liability is.
If you send us an email, we may save it if we think we'll need it to communicate with you. We never sell or share email addresses. Remember,
email is not a secure way to send personal information because it is not encrypted. Please don't send any personal information to us using email;
use our secure forms instead.
Our Web site stores information in a small text file, called a cookie, on your computer. We use what is called a "persistent cookie," which is
stored as a file on your computer and remains there when you close your Web browser. The cookie can only be read by the Web site that
created it when you visit that site again.
Chat To Text stores a unique number (not any personal information) in the cookie that we place on your computer. We use this cookie to determine
if you have visited the site before, and to ensure you are only prompted once to fill in certain forms such as our
account login information. The
information we store in the cookie does not include data such as your name, company, email address, telephone number, state/province, country
or the industry you work in.
Note: If you do not allow cookies to be saved on your computer,
functionality of the site might be limited.
Once the cookie is saved on your computer, our Web
site is the only site that can access and read the information that you
provide. Chat To Text
will not provide this information to any third parties or use it for sending unsolicited email.